Our online store is a complete representation of our already existing company PAPADIMITRIOU ST. IOANNIS S.A., headquartered in Peristeri at 25 Konstantinoupoleos Ave., with VAT number 095477924 and TAX OFFICE KEFODE OF ATTICA.
We are delighted to welcome you to our website and we kindly ask you to read the following terms and conditions before you start shopping. We inform you that your further use and browsing of our online store implies your express and unreserved consent and agreement with all the terms mentioned.
As the owners of the existing website, we reserve the right to unilaterally amend or renew the existing terms and conditions of transactions. We also undertake to inform users of any amendments or changes. We maintain our commitment to the validity and completeness of all information, to inform users of the description of the products and their characteristics, with all reservations for any technical problems or typographical errors.
For the information of users, our company bears no responsibility for technical problems that may arise for users during access to our website, such as the compatibility of their own infrastructure or unauthorized third-party interventions in products and information that are available.
In some cases, some of the products displayed on our website may be in short supply or have been sold out without us having had time to inform users. In any such case, our company will inform users of all alternative solutions and the date of receipt of these products.
Each user who uses our website has the obligation and consent that they will not publish or send any content as this is considered illegal and harmful, and constitutes a violation of privacy, trademark and copyright.
Our company assures you that any confidentiality is considered self-evident, as the principles of e-commerce are exactly the same as the basic principles governing classic transactions. We only collect personal data in relation to you, if you choose to provide it to us. By entering our website, the user acknowledges that when concluding contracts through it, it is necessary to provide certain information related to Personal Data. The user guarantees and bears responsibility for the truth, accuracy, validity, authenticity, relevance of the Personal Data that he communicates to our Company. When the user sends any request to the Company, the information provided in it is confidential and will be used only for the requested action. Our company provides access to the information of users' transactions only to authorized personnel, thus ensuring any information of the users.
Our company, having recognized the necessary need for the security of Personal Data as well as electronic transactions through our website, has taken all the necessary measures to ensure the maximum possible security. For this purpose, our company uses the SSL (Secure Sockets Layer) protocol. This specific encryption protocol provides us with all the necessary tools for the security of the personal information of each user of the website.
During a payment transaction via credit or debit card, the user is transferred to a secure environment, provided by each cooperating bank, so as to provide complete security covered by an SSL certificate. In each payment transaction via card, the information entered by the user is not disclosed to us and is not kept on file by our company.
All payments made using a card are processed through the electronic payment platform “Nexi e-Commerce” of Nexi Payments Greece SA and use TLS 1.2 encryption with a 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.
Our company, in order to better serve our users, has created different shipping and delivery methods depending on your needs, including free transportation by own means. Below are listed all the shipping and delivery methods for the selected products.
Product returns can be made in the following ways:
All returned products must be unused, in the condition they were received, undamaged and complete, accompanied by all the documents that were present upon delivery.
In cases of product returns without replacement, the refund will be made in one of the following ways:
In any case, the consumer cannot exercise the right to return the products in the following cases:
In cases of defective products, they may be returned if they meet the following conditions:
In the above cases, the consumer has the right to either a refund or a replacement of the product.
In any case, the provisions of the Civil Code and the more specific provisions on consumer protection also apply.
