This website is the online store for the sale of products via the Internet (hereinafter referred to as the “Store”) of the company with the name “PAPADIMITRIOU ST. IOANNIS E.P.E.”, with Tax Identification Number 095477924, Tel. 2105762300, Konstantinoupoleos 25, 12132, Peristeri (hereinafter referred to as the “Company”) The terms of use of the Store are included herein in a clear, concise and understandable manner. Furthermore, any contract concluded through the Store is governed by the terms referred to herein as well as those, as the case may be, agreed between the parties. Any other terms are expressly excluded. Without prejudice to the principle of good faith and the principles of good business practices, as well as, in general, the provisions governing legal transactions, especially those concluded at a distance (where applicable), each user who enters and uses the services of the Store is deemed to consent to and unconditionally accept the terms set forth herein, without any exception. If a user does not agree with these terms, he must refrain from using the Store and from any transaction with it.
The Store may contain links or indications regarding other websites owned and managed by third parties. The Company does not operate or control and therefore bears no responsibility for any information, product or service contained therein. Therefore, for any problem that may arise during the visit or use thereof, you must contact directly the legal representatives of the said websites, who bear the relevant responsibility for the provision of their services. The Store may, for any reason and without notice, change these Terms but will make every effort to indicate any changes to these Terms with a notice on the home page. The continued use of this website by users after the effective date of any changes to these Terms will be deemed as acceptance by users of such changes.
The Company makes no representation that the information contained in the documents and announcements published on this server is suitable for any purpose. Any such documents and related graphics are provided “as is” without any warranty of any kind whatsoever.
The Company is not responsible or liable for any damage (including compensation for moral damages) resulting from the inability to provide support services.
By using the Store, the user declares that he agrees that the use is at his own risk and acknowledges that, although the Company makes every effort to provide high quality services, it is not possible to guarantee that there will be no interruptions in use or errors in the content of the store. The photos of the goods are indicative. The user may examine the goods in the Company's physical stores, with the proviso that the availability of a code may vary from store to store.
The user of the Store (which includes any person using the Store, with or without rights of use, with or without connection, as well as anyone liable under the law for the acts of a third party using it, e.g. the legal guardian or the legal guardian of a minor) declares that he is legally capable of entering into a contract with the Company through the Store, as well as to use the Store under the terms and conditions stated herein. Also, since the use of the Store is made after connecting to it with the User's login details, he accepts that he is personally and financially responsible for any use of the Store, even if the use of the Store is made by others, e.g. persons residing with him. The registered user agrees to prohibit any use of the Store by minors who use his account or his name.
The user is free to use the Store in accordance with these terms, the law and good morals. The responsibility for the contents of the transactions belongs exclusively to the user. The Company does not exercise any type of correction or intervention in the data transferred by the user, who must correctly complete the fields in the on-line communication forms.
The user agrees and undertakes not to use the Store for:
Without prejudice to any other rights of the company, any use contrary to the above may result in the termination of the services provided without any notice. The user agrees that the management, employees, associates and shareholders of the Company are not liable for any breach of the above obligations by the User.
In order to conclude a contract with the Company (e.g. purchase of goods) through the Store, registration in the Store (using a “username” and “password”) is not required. During the purchase process, the user will be asked to log in (if already registered) or to provide the details to which the goods will be sent. If the user wishes, he can either provide a password, and thus his details will be saved for future transactions, or not provide a password, in which case he will need to repeat the relevant details in future transactions.
For registration, only name, mailing address, contact telephone number and e-mail are required. This information remains completely confidential, in accordance with the detailed information in the paragraph herein concerning Personal Data.
Orders are placed in writing online by completing and sending the relevant form available in the Store. The contract is concluded when the user receives an order status update with the indication “Sent”. Other updates on the order status are displayed on the user's screen and are sent by e-mail to the contact email address registered by the user. During the processing of each registered order, the stock availability of the products ordered is also confirmed. In the event that the availability or delivery time differs from that indicated on the product page, the user will receive relevant information.
Before sending the order, the user, in addition to knowing the terms of this, also becomes aware of the following information:
The Company bears no responsibility and does not cover differences in the prices of products purchased from the Company's physical store and the user subsequently discovers the existence of a lower price in the Store or vice versa.
Any product offers are valid until stocks last.
The Company is not responsible for any errors in the characteristics, photos and prices of products listed in the Store and cannot guarantee that there will be no errors for any reason when entering and/or updating the characteristics and/or price of a product. For this reason, in the context of good faith, if the user finds that a good is offered at an unusually low or high price in relation to its market value, before proceeding with his order, he must contact the Company by e-mail at info@papabross.gr
The Company provides the ability to order the goods available through the Store. The user has the ability to select through the Store the good(s) he/she wishes to purchase as well as the store where the purchased product will be received, paying the purchase price in cash or by card upon receipt of the goods at the physical store he/she has chosen. The said order will be valid from the moment the user receives an e-mail informing him/her of the dates of receipt of the order from the physical store and for the period indicated in the said e-mail. If the user does not come to the store and pay the price within the aforementioned deadline, the order will be canceled, without the Company being liable for this reason. If a user abuses this option (e.g. repeated order without receipt from the store), the Company may reject and refuse the order.
According to Directive 2013/11/EC, which was incorporated in Greece by JMD 70330/2015, the possibility of electronic resolution of consumer disputes through the Alternative Dispute Resolution (ADR) procedure is now provided for throughout the European Union. If the customer has the status of a consumer (i.e. a natural person acting outside his professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR procedure through the single pan-EU platform for electronic dispute resolution (ADR platform).
The Store contains intellectual property material that belongs to the Company and is protected by law. All contents of the Store are intellectual property of the Company (or third parties contracted with it) and are protected by Greek and international legislation. Any copying, reproduction and retransmission of the material is prohibited without the written permission of the Company. In particular, the intellectual property rights of the content of the Store, including, without limitation, all documents, files, texts, images, graphics, components and the code contained therein as well as the general image of the Store, constitute intellectual and industrial property of the Store unless otherwise specified and are protected by the relevant provisions of Greek community and international law. The appearance of this material in the Store in no case implies a transfer or assignment of a license or right to use them.
The Store authorizes users to copy and print excerpts or documents from this website (except for content owned by a third party and designated as such) for their own non-commercial use, provided that any copy or excerpt of such documents or pages obtained retains all copyright or other proprietary notices and any disclaimers contained therein. Except for this limited license, nothing in the Store should be construed as granting any other right or license under any copyright, patent or trademark of the Store and the Company or any third party. All of the Store's logos and trademarks may not be used or reproduced without the prior written consent of the Company. Unless otherwise specified, commercial copying, modification or reproduction of part or all of the contents of this website in any form, based on it and/or its content, or incorporation into other websites, electronic retrieval systems, is prohibited. No link to the Store may be included on any other website without the prior written approval of the Company.
Users can be billed either by a retail receipt, delivered upon delivery-receipt of the goods, or by an invoice, if the user is a freelancer or a commercial enterprise.
For product shipments within Greece, the user can choose as a payment method cash on delivery, bank deposit or credit card. In the case of choosing cash on delivery, the user is obliged to pay the total amount to the post office or to the courier employee who will deliver the package. In the case of choosing credit card, a corresponding charge will be made to the user's card account.
Transactions made by credit card through the Store will appear on the user's credit card account with the reason “PAPADIMITRIOU ST. IOANNIS S.A.” In the event that it is proven that a third party's credit card has been fraudulently used through no fault of theirs, this charge may be cancelled upon request to the Bank that issued the credit card, which must investigate the complaint. For this reason, any injured third party is obliged to immediately notify the issuing Bank as soon as they become aware of this event, so that it can be cancelled and its use by unauthorized persons can be excluded.
In both cases, a refund is made if the user decides to return the product. In cases of cash on delivery, the user receives a check on the same day, in cases of purchase via credit card, the card is immediately credited.
Product shipments outside Greece are made only by courier and credit card charge.
The goods can be shipped by the Company anywhere, to the location indicated by the user in the order form. Shipping costs depend on the total weight of the order and the shipping method.
The Company will make every effort to ship the products, within Greece, within 1-3 working days (Monday to Friday), for deliveries by courier and within 8-10 days, for deliveries by post. The maximum delivery time cannot exceed 30 days.
The Company shall not be liable for delays in performance (including delivery) due to circumstances beyond the Company’s control or due to force majeure and the Company shall therefore be entitled to an extension of time for performance. Force majeure means any event beyond the Company’s control which it could not have foreseen or prevented and which results in the Company’s inability to fulfil, in whole or in part, any of its obligations under the contract. If such circumstances continue for more than one month, the contract may be terminated by either party without compensation.
In any case of delay in delivery beyond the agreed time, the user must request the Company to make the delivery within an additional period proportionate to the circumstances and only in the event that the goods are not delivered within this additional period, the user is entitled to terminate the contract. The above does not apply when delivery within the agreed period is important, taking into account all the circumstances surrounding the conclusion of the contract, or if the user has informed the Company, before the conclusion of the contract, that delivery is required to be made on or by a certain date. In such cases, if the Company fails to deliver the goods at the time agreed with the user, the consumer is entitled to terminate the contract immediately. Once the contract is terminated, the Company must refund, without undue delay, all money paid under the contract.
Ownership of the goods is transferred upon full payment of the price. The risk of loss of or damage to the goods passes to the user when he or a third party designated by him and other than the carrier has acquired physical possession of the goods. However, the risk passes to the user upon delivery to a carrier if the user has requested that the goods be carried by a carrier of his choice and this has not been offered by the Company (without prejudice to the user's rights against such carrier).
In the event of the Company's liability for a real defect, the user is entitled, at his option, to a) demand, without charge, the correction or replacement of the product with another, unless such action is impossible or requires disproportionate costs, b) request a reduction of the price or c) withdraw from the sales contract, unless it is an insignificant real defect. In order for a property to be considered agreed upon, it must have been agreed in writing. If the buyer chooses to correct or replace the product, the Company must proceed with the correction or replacement within a reasonable time. The above rights of the user expire after two years for movable property.
The user may, using any means of communication, cancel an order placed by any means of communication, so that it will not be executed, provided that it has not already been executed (orders that are in the “Pending” or “Processing” or “In Progress” stage).
The above applies to orders placed through the online store, by phone or any other means of written communication, even if you selected pickup from a specific store as the delivery method. For purchases made through our network of stores, you can only exchange the product for another product and not receive a refund.
The rights of cancellation, withdrawal or replacement should not be confused with the case of defective goods, as these are covered by their respective warranties and the official brand representatives are responsible for their replacement.
The Company, through its online stores, uses your e-mail address, provided that you declare your consent through the special registration fields, for the advertising of its products and services. You retain the right to access your personal data held by PAPADIMITRIOU ST IOANNIS E.P.E. and the details of your consent, in accordance with the provisions of EU Regulation 2016/679 and the relevant implementing National Law.
Newsletters are sent only to subscribers who have chosen to receive them and are fully technically compatible with the regulations for sending correspondence. When a subscriber chooses to be removed from the mailing lists, his email is permanently deleted. The e-mails of subscribers to the Newsletter service are used exclusively for this purpose and for no other purpose. The newsletters that the public receives by subscribing to the mailing lists are the intellectual property of PAPADIMITRIOU ST IOANNIS E.P.E. and are therefore protected by the relevant provisions of Greek law and international conventions. PAPADIMITRIOU ST IOANNIS E.P.E. reserves the right not to register a person on the mailing lists or to delete him from them.
PAPADIMITRIOU ST IOANNIS E.P.E. considers the protection of the personal data of those who visit our website to be extremely important. For this reason, it has taken the necessary steps to comply with all the rules for the protection of personal data. We handle “personal data” in accordance with our Company's DECLARATION on the protection of Personal Data as well as in accordance with European Legislation and any other applicable local legislation in relation to the storage, processing, access and transfer of personal data. This policy does not apply to personal information collected from sources and means of communication outside the internet, except in cases where you yourself have provided us with such personal information in writing.
We only collect personal information about you if you choose to provide it to us. We do not share any personal information with third parties for their own commercial use unless you have expressly given us permission to do so. Please review this Statement to learn more about how we collect, use, share and protect information online:
a. Information collected
Our store generally uses two ways to collect personal information online:
Information we receive
– Personal Information: You can visit our website without providing us with any personal information. We may collect your personally identifiable information (such as name, address, telephone number, e-mail address and other personal information) only if you choose to provide it to us.
– Aggregated Information: In some cases, we also remove personally identifiable information from data you have provided to us and retain it in an aggregated form. We may also combine this data with other information to create anonymous, aggregated statistics (e.g., number of visitors, domain name of the Internet service provider), which help us improve our products and services.
b. Furthermore, by using the Store, the user acknowledges that when concluding contracts through it, it is necessary to provide certain information related to Personal Data, which will be processed and incorporated into files, which have previously been notified to the competent Authority and for which the Company is designated as the Data Controller. The Company does not collect Sensitive Personal Data (e.g. age), unless requested by the user for commercial reasons (e.g. ten-year age range, for the purpose of selecting a cosmetic intended for the specific age group).
The collection and processing of Personal Data is intended to record the contractual relationship with the Company, to control, improve and adapt to preferences and choices regarding goods and to send by electronic or traditional means administrative, technological, organizational and/or commercial information about the Company. The user has the right to have, at any time, access to the file and to request correction or deletion of any data concerning him.
The Company guarantees the confidentiality and security of Personal Data, however, it may disclose to the competent Public Authorities Personal Data or any other information it holds or is accessible through its systems, if this is dictated by any applicable legal provision. The user guarantees and bears responsibility for the truth, accuracy, validity, authenticity, relevance and suitability of the Personal Data that he/she discloses to the Company.
The Company, subject to the express consent of the user, provides the opportunity for users to be informed about new goods available on the market and about other possible offers, payment arrangements, etc. by sending advertising - informational messages to their electronic or postal address or by telephone. In any case, the user may stop receiving advertising messages at any time. When the user sends any request to the Company, the information provided therein is confidential and will be used only for the requested action. The content is not transferred to a third party except to the directly interested recipient and to a legal authority, if requested by the Company or in the event that the content of the message is offensive or detrimental to the Company or third parties whose interests the company must protect (third party users, suppliers, etc.).
c. Your choices
You have several choices in relation to the use of our website. You can decide that you do not wish to send any personally identifiable information by not entering such information in any field on our website and by not using any available personalized service, if any. If you choose to submit your personal data, you have the right to view and correct or delete this data at any time by accessing your application. Some websites may ask you for permission for certain uses of your information and you can either agree to or refuse these uses. If you choose certain uses or communications, such as sending electronic newsletters, you will have the opportunity to unsubscribe at any time by following the instructions listed in each communication. If you decide to unsubscribe from a service or communication, we will ensure that your data is removed promptly, although we may ask you for additional information before we can fulfill your request.
As described below, if you wish to prevent the reception of cookies so that you cannot be identified when browsing our websites, you can set your browser to refuse to receive cookies or to notify you each time they are sent to you.
d. Security
Our store uses technology and security measures, rules and other procedures to protect your personal data from any unauthorized access, misuse, disclosure, loss or destruction. To ensure the confidentiality of your data, www.ENDLESS.gr also uses firewalls (intrusion prevention programs) and password protection programs, in accordance with international market standards. It is, however, your responsibility to ensure that the computer you use is sufficiently secure and protected against dangerous software, such as Trojans, viruses, etc. You should be aware that without adequate security measures (e.g. secure configuration of your browser, updated virus software, effective firewall, non-use of software from dubious sources, etc.) there is a risk that the data as well as the passwords you use to protect access to your data, will be disclosed to unauthorized parties.
e. Links to other websites
Our website may contain links to a number of websites which may contain useful information for our visitors. This Privacy Statement does not apply to these websites, and we recommend that you visit them directly to learn about their own privacy policies.
f. Statement on the privacy of minors
Our website is intended for an adult audience. We do not collect personally identifiable information from anyone we know to be under the age of 18 without the prior verifiable consent of their legal representative. Their legal representative has the right, upon request, to see what information was provided by the minor and/or request its deletion.
g. Updating the privacy statement
From time to time, our Store may revise the content of the online privacy statement. These changes will be immediately posted on this page, which we ask you to visit frequently. Your continued use of our website will indicate your consent to the use of the new information.
h. How to contact our Store
To ask us questions or if you wish our Store to change or modify your profile, please contact us in writing at the following address: PAPADIMITRIOU ST IOANNIS E.P.E. Konstantinoupoleos 25, 12132, Peristeri, Athens.
i. Automatically Collected Information
Certain types of information are collected automatically whenever you interact with our websites and through certain electronic messages we exchange. The automatic technologies we use may include, for example, web server logs, cookies, and web beacons.
The Company has taken all necessary measures, with the most modern and advanced methods, to ensure the maximum possible security of Personal Data, as well as electronic transactions. All information related to users' personal information is secured as confidential, with SSL protocol, with 256-bit encryption (the strongest today), for secure online commercial transactions. The SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for certifying websites to web users and for encrypting data between web users and web servers. An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during its transfer. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically verifies whether the data has been changed during transfer.
We use cookies on our website to manage your sessions, provide personalized web pages, and tailor advertising and other content to reflect your specific needs and interests. Cookies may also be used to compile anonymous, aggregated statistics that allow us to understand how our audience uses our website and help us improve its structure and content. We cannot personally identify you from this information. You can modify your browser settings to reject some or all cookies. Please note that some features are only available through the use of cookies, and if you choose to reject cookies, these features may not be available.
Strictly Necessary Cookies
Strictly necessary cookies are essential for the proper functioning of the website, allowing you to browse and use its features, such as accessing secure areas or using the shopping cart.
These cookies do not identify you individually. Without these cookies, we cannot offer the effective functioning of our website.
Performance Cookies
These cookies collect information about how visitors use the website, for example, which pages they visit most often and whether they receive error messages from websites. These cookies collect aggregated, anonymous information that does not identify an individual visitor. They are used solely to improve the performance of a website.
Functionality Cookies
These cookies allow the website to remember user preferences such as username, language or region, in order to provide enhanced and personalized features. They can also be used to provide services requested by the user, such as watching videos or using social media. The information collected by these cookies may be anonymized and cannot track browsing activity on other websites. If you do not accept these cookies, the performance and functionality of the website may be affected and your access to its content may be limited.
Targeting Cookies
These cookies are used to provide content that is more relevant to you and your interests.
They may be used to send targeted advertising/offers, limit ad views or measure the effectiveness of an advertising campaign. These cookies may be used to remember the websites you have visited to determine which online marketing channels are most effective and allow us to reward external websites and partners who referred you to us.
The Website is aimed at an adult audience, such as investors and individuals seeking information about PAPADIMITRIOU ST IOANNIS S.A., which does not collect, nor does it intend to collect, information from or about children.
PAPADIMITRIOU ST IOANNIS S.A. may use the information it collects and/or receives for the purpose of avoiding illegal activity or activities that threaten its network or jeopardize the provision of the Website.
The user agrees to use the Website only in accordance with these terms and conditions of use. In the event that the unauthorized use of the Website by him results in the loss or damage of any third party, who subsequently raises a claim against PAPADIMITRIOU ST IOANNIS E.P.E., the user will indemnify PAPADIMITRIOU ST IOANNIS E.P.E. for any positive and consequential damage that may arise from such a claim.
The user is responsible for the existence of the required equipment to access the Website and third-party charges (e.g. telephone charges and Internet service provider charges).
The user undertakes to use the Website in accordance with the instructions of which he will be informed by PAPADIMITRIOU ST IOANNIS S.A. from time to time and only for the purpose for which it is provided, in accordance with these terms or as otherwise specified in the publications or announcements of PAPADIMITRIOU ST IOANNIS S.A. .
The user also undertakes not to act, when using the Website, intentionally or unintentionally, contrary to the applicable law. Not to use the Website for to make unauthorized attempts to access the systems of PAPADIMITRIOU ST IOANNIS E.P.E. or third parties. Not to use the Website to conduct business or other activity or activities prohibited by law. Not to use the Website to transmit any material of a defamatory, offensive or threatening nature or which violates the rights of third parties or with the purpose of causing disturbance, harassment or concern to any third party or to send messages that he knows to be false or to use the Website for such purposes. To immediately inform PAPADIMITRIOU ST IOANNIS E.P.E. regarding any claim or action of any nature against him from the use of the Website and upon request from PAPADIMITRIOU ST IOANNIS E.P.E., to immediately cease the act for which the accusation was made.
Finally, to immediately inform PAPADIMITRIOU ST IOANNIS E.P.E. regarding changes to his registration details. It is the user's sole obligation to ensure that his details are kept up to date.
The Store may contain links or indications regarding other websites owned and managed by third parties. The Company does not operate or control and therefore bears no responsibility for any information, product or service contained therein. Therefore, for any problem that may arise during the visit or use thereof, you must contact directly the legal representatives of the said websites, who bear the relevant responsibility for the provision of their services. The Store may, for any reason and without notice, change these Terms but will make every effort to indicate any changes to these Terms with a notice on the home page. The continued use of this website by users after the effective date of any changes to these Terms will be deemed as acceptance by users of such changes.
The Company makes no representation that the information contained in the documents and announcements published on this server is suitable for any purpose. Any such documents and related graphics are provided “as is” without any warranty of any kind whatsoever.
The Company is not responsible or liable for any damage (including compensation for moral damages) resulting from the inability to provide support services.
By using the Store, the user declares that he agrees that the use is at his own risk and acknowledges that, although the Company makes every effort to provide high quality services, it is not possible to guarantee that there will be no interruptions in use or errors in the content of the store. The photos of the goods are indicative. The user may examine the goods in the Company's physical stores, with the proviso that the availability of a code may vary from store to store.
The user of the Store (which includes any person using the Store, with or without rights of use, with or without connection, as well as anyone liable under the law for the acts of a third party using it, e.g. the legal guardian or the legal guardian of a minor) declares that he is legally capable of entering into a contract with the Company through the Store, as well as to use the Store under the terms and conditions stated herein. Also, since the use of the Store is made after connecting to it with the User's login details, he accepts that he is personally and financially responsible for any use of the Store, even if the use of the Store is made by others, e.g. persons residing with him. The registered user agrees to prohibit any use of the Store by minors who use his account or his name.
The user is free to use the Store in accordance with these terms, the law and good morals. The responsibility for the contents of the transactions belongs exclusively to the user. The Company does not exercise any type of correction or intervention in the data transferred by the user, who must correctly complete the fields in the on-line communication forms.
The user agrees and undertakes not to use the Store for:
a. Sending, publishing or transmitting in any way any content that is or may be considered for any reason immoral (offends good morals, social values, minors, etc.) or illegal or, in general, offends, harms or damages the Company or any third party and their legitimate interests,
b. Sending, publishing or transmitting in any way any content for which users do not have the right to transmit according to the law or applicable contracts (such as internal information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements), as well as any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties or contains malicious software intended to interrupt, damage, destroy or disable the operation of any computer software or hardware,
c. Any other intentional or unintentional violation of applicable legislation,
d. Any collection or storage of personal data about other users.
Without prejudice to any other rights of the company, any use contrary to the above may result in the termination of the services provided without any notice. The user agrees that the management, employees, associates and shareholders of the Company are not liable for any breach of the above obligations by the User.
The Company bears no responsibility and does not cover differences in the prices of products purchased from the Company's physical store and the user subsequently discovers the existence of a lower price in the Store or vice versa.
Any product offers are valid until stocks last.
The Company is not responsible for any errors in the characteristics, photos and prices of products listed in the Store and cannot guarantee that there will be no errors for any reason when entering and/or updating the characteristics and/or price of a product. For this reason, in the context of good faith, if the user finds that a good is offered at an unusually low or high price in relation to its market value, before proceeding with his order, he must contact the Company by e-mail at info@papabross.gr .
The goods can be shipped by the Company anywhere, to the location indicated by the user in the order form. Shipping costs depend on the total weight of the order, the shipping method and the country of destination.
The exact shipping costs are automatically displayed in the shopping cart and there is the option to choose alternative shipping or pickup methods.
The Company will make every effort to ship the products, within Greece, within 1-3 working days (Monday to Friday), for deliveries by courier and within 8-10 days, for deliveries by post. Deliveries outside Greece are made only by courier and the time required varies depending on the country of shipment. The maximum delivery time cannot exceed 30 days.
The Company shall not be liable for delays in performance (including delivery) due to circumstances beyond the Company’s control or due to force majeure and the Company shall therefore be entitled to an extension of time for performance. Force majeure means any event beyond the Company’s control which it could not have foreseen or prevented and which results in the Company’s inability to fulfil, in whole or in part, any of its obligations under the contract. If such circumstances continue for more than one month, the contract may be terminated by either party without compensation.
In any case of delay in delivery beyond the agreed time, the user must request the Company to make the delivery within an additional period proportionate to the circumstances and only in the event that the goods are not delivered within this additional period, the user is entitled to terminate the contract. The above does not apply when delivery within the agreed period is important, taking into account all the circumstances surrounding the conclusion of the contract, or if the user has informed the Company, before the conclusion of the contract, that delivery is required to be made on or by a certain date. In such cases, if the Company fails to deliver the goods at the time agreed with the user, the consumer is entitled to terminate the contract immediately. Once the contract is terminated, the Company must refund, without undue delay, all money paid under the contract.
Ownership of the goods is transferred upon full payment of the price. The risk of loss of or damage to the goods passes to the user when he or a third party designated by him and other than the carrier has acquired physical possession of the goods. However, the risk passes to the user upon delivery to a carrier if the user has requested that the goods be carried by a carrier of his choice and this has not been offered by the Company (without prejudice to the user's rights against such carrier).
In the event of the Company's liability for a real defect or for a lack of an agreed property of the good, the user is entitled, at his option, to a) demand, without charge, the correction or replacement of the product with another, unless such action is impossible or requires disproportionate costs, b) request a reduction of the price or c) withdraw from the sales contract, unless it is an insignificant real defect. For a property to be considered agreed, it must have been agreed in writing. If the buyer chooses to correct or replace the product, the Company must proceed with the correction or replacement within a reasonable time. The above rights of the user expire after two years for movable property.
The Company provides a commercial guarantee of good operation and free repair in the proprietary service, which ranges, depending on the good, up to 2 years, from the acquisition of physical possession of the good. The guarantee offered for each product is indicated in its detailed description. After the expiry of the guarantee period, repair services are offered at very reasonable charges for the entire life of the product. The Company does not provide a guarantee, nor does it guarantee protection for the suitability of the product sold for any specific purpose.
The commercial warranty covers the free repair of the goods (labor and spare parts) from normal use. Damage from incorrect handling, force majeure and generally harmful external factors are not covered. The user is responsible for the cost of transportation to and from the repair shop, whose visit to the user's premises is charged additionally. The warranty does not apply in the event of intervention by an unauthorized technician. We inform you that PAPADIMITRIOU bears no responsibility for any damage and wear and tear of the products after their use and is under no circumstances obliged to replace them. The agency itself is solely responsible for the replacement of products and any form of product repair.
The user may, using any means of communication, cancel an order placed by any means of communication, so that it will not be executed, provided that it has not already been executed (orders that are in the “Pending” or “Processing” or “In Progress” stage).
The user may, within 14 calendar days from the delivery of the goods to the user (or delivery to a carrier chosen by the user other than the one offered by the Company), withdraw from the contract concluded with the Company (i.e., for all goods of each order). The Company will in this case refund to the user all the money received from him (by credit to his debit/credit card account or via PayPal, provided that he used it for the transaction, otherwise by a check sent to him by post) - in any case, no costs will be charged for such refund - including, where applicable, delivery costs (excluding additional costs due to the user's possible choice to use a delivery method other than the cheapest standard delivery method offered by the Company), without undue delay and in any case within 14 calendar days from the day the Company is informed of the user's withdrawal (via email, telephone or return slip). The user must, in this case, return the goods to the Company by means of his choice and at his own expense, without undue delay and in any event within 14 calendar days from the day on which he declared his withdrawal from the contract. The user is only liable for any reduction in the value of the goods resulting from handling that was not necessary to determine the nature, characteristics and functioning of the goods. In simple words, the goods must be in a condition that allows their resale, so you can try the goods on, but not use them. No parts have been removed from the bracelet to adjust it to the user's wrist or any kind of modification has been made. For example, if you bought a watch, you can try them on at home, but not wear them outside. The returned item must, in addition, be exactly as it was before the sale with the change tag still attached, in its full original packaging (box, nylon, foam, which should not have any tears or damage/alterations) and with all the contents of the original packaging (instructions for use, features and warranties, connection cables, installation software, etc.). The Company is entitled to delay the refund until it receives the goods back or until the user provides the Company with proof that he/she sent the goods back, whichever occurs first. The user may return the item himself/herself to the Company's headquarters or to any of its physical stores. An item that was sold with an additional gift must be returned together with the additional gift, otherwise the value of the gift will be deducted from the refunded amount. Otherwise, the current provisions of Law 2251/1994 on withdrawal apply.
The above applies to orders placed through the online store, by phone or any other means of written communication, even if you selected pickup from a specific store as the delivery method. For purchases made through our network of stores, you can only exchange the product for another product and not receive a refund.
The rights of cancellation, withdrawal or replacement should not be confused with the case of defective goods, as these are covered by their respective warranties and the official brand representatives are responsible for their replacement.
The protection of personal data is governed by the principles of EU Regulation 2016/679 and the relevant implementing National Law.
The use of the Store and any contract concluded through it is governed by Greek Law, in particular the laws regulating issues related to electronic commerce, distance sales and consumer protection, and is subject to the exclusive jurisdiction of the courts of Athens, by express extension of jurisdiction.
Any of the above terms that become contrary to applicable law shall automatically cease to be valid, without in any way affecting the validity of the other terms. If any part of a contract concluded through the Store is found to be invalid or unenforceable by a court decision, the remaining contract will continue to be valid.
The Company may enter into an agreement to assign its obligations to a suitable third party. Otherwise, no party shall be entitled to assign or transfer its rights or obligations.
All notifications must be made in writing by hand or by mail.
The above terms constitute the complete agreement with the Company, which reserves the right to modify or renew or delete all terms herein, without any notice. The modification or renewal will be effective from the moment this text is updated for any change.
Footnote: The protection of personal data is governed by the principles of Law 2472/97 as amended by Law 3471/2006 on the Protection of Personal Data.
